Add-on solutions that make PureConnect work even better

Maximize your Contact Center solution investment

VALUE-ADDED CONTACT CENTER APPLICATIONS

QC3 iNFiNiTi Solutions for Genesys PureConnect

MESSAGE INSERTION POINTS

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Quickly and instantly record, enable and disable IVR messages, eliminating IT reliance

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RegREPORTER

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Reporting capabilities and utility tools to effortlessly configure Genesys PureConnect 

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CRM DYNAMICS CONNECTOR

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Integrated agent desktop applications – click to dial, work order screen-pops, dialer integrations, generic interaction creation – embedded in Microsoft Dynamics/365

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EMAIL FLOW TOOLS

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Improve email interactions with added features and functionalities that increase flexibility 

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OUTBOUND CALL DISPLAY 

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Unlimited call numbers and display names for all your customer interactions across your contact center

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EMAIL-TO-FAX

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Agents can quickly and easily fax documents to clients using email

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AUTOMATED CALLBACK

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Automate Agent Callback to Boost Productivity and Enhance Customer Satisfaction

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Boost Connectivity and Agility 

​Seamlessly integrate Microsoft Dynamics with Genesys PureConnect for an optimal agent desktop

Leverage your PureConnect platform. Enhance agent work space. Deliver exceptional customer experiences.
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QC3 iNFiNiTi is powered by Quovim C3

Quovim C3 provides Cross-Channel Communications solutions and services to organizations looking to optimize their contact, distribution and service centers

​We are a Certified Gold Genesys Partner

There's lots more on the Quovim C3 website!
Head there NOW to learn how we can transform your contact center operations

Work Smart With QC3 iNFiNiTi 

Learn how we can optimize your ​Genesys PureConnect solution